Customer Service Representative

We are recruiting for a temporary position in the Bournemouth area for a Customer Service representative.
The role will involve

• Handling of incoming orders from customers and Account Managers.
• Dealing with high volume calls in a professional manner
• Dealing with customer queries
• Processing orders on the in-house system
• Supporting account managers
• Ensuring data entry is captured accurately
• Handling of customer complaints and resolution in a timely manner.
• Process Credits and Returns under strict guidelines
• CSR ensures that the order-to-delivery process is in line with all legal requirements

The successful candidate will need to have good communication skills, attention to detail and the ability to multi-task in a busy environment. The ideal candidate will need to have strong collaboration skills and ability to build strong working relationships.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency